Tag Archives: RIM

Research in Downward Motion: Can it Be Reversed?

RIM had their annual meeting earlier this week. Notably missing from the shareholder outcry was the push to sell or split off salable assets to interested parties. We all know that since the launch of the iPhone, RIM … Continue reading

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Posted in Design Strategy, Market Intelligence, Mobile, Smartphone Market, Social Media Analytics | Tagged , , , | 1 Comment

iPad 3 recovers the love of consumers, just in time for the earnings call on Tuesday

You know we’ve been sharing that the new iPad has proved to be a more compelling reason for consumers to buy an iPad 2 than the new iPad. Then the improbable happened. The iPad 3 recovered. It did … Continue reading

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Posted in Design, Experience Analytics, Social Media Analytics, Tablet Market | Tagged , , , , , , , , , , , , , | Comments Off

Treat yourself…to a good experience

Send to Kindle Think about your best customer service experience… Was it selecting a nice wine at an elite restaurant? Taking wind surfing lessons at a Caribbean resort? Picking up milk at the grocery store? What resonated about that experience? What made it … Continue reading

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Posted in Experience Analytics | Tagged , , , , , , , , , , , | 2 Comments

Rumors of the PlayBook's demise are grossly exaggerated!

Here at Argus Insights, we’ve been closely following the Tablet Market since the iPad2 launch.  And by “following” we mean digging through the market’s response to the growing portfolio of tablet options. How deep, you ask? Imagine the Hubble Telescope … Continue reading

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Posted in Experience Analytics, Tablet Market | Tagged , , , , , | Comments Off