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Tag Archives: Blackberry
Research in Downward Motion: Can it Be Reversed?
RIM had their annual meeting earlier this week. Notably missing from the shareholder outcry was the push to sell or split off salable assets to interested parties. We all know that since the launch of the iPhone, RIM … Continue reading
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Posted in Design Strategy, Market Intelligence, Mobile, Smartphone Market, Social Media Analytics
Tagged apple, Blackberry, RIM, smartphone
1 Comment
Treat yourself…to a good experience
Send to Kindle Think about your best customer service experience… Was it selecting a nice wine at an elite restaurant? Taking wind surfing lessons at a Caribbean resort? Picking up milk at the grocery store? What resonated about that experience? What made it … Continue reading
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Posted in Experience Analytics
Tagged Android, Blackberry, competition, delight, ecosystem, hardware, industrial design, mind share, PlayBook, RIM, tablets, user experience
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