Twitter shows market more engaged with iPhone 5 launch than iPhone 4s

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While there’s little surprise that the iPhone 5 has already sold out near term inventories, what is a surprise is how much more the public was engaged with the iPhone 5 launch over the iPhone 4s launch.

Much has been written on the mixed response of the market to the iPhone 5 but little as compared the iPhone 5 to the iPhone 4S launch in Oct. 2011.  Argus Insights has done a historical analysis, looking at the social media mentions around the iPhone 4S launch and comparing that to the iPhone 5 launch.  We’ve also extracted the number of retweets as a way to measure market engagement with the two events.

As you can see from the graph above, the raw volume of traffic for the iPhone 5 launch was more than twice the volume of the iPhone 4S launch almost a year ago.  Along with the obvious argument that there are just more people using Twitter than a year ago, more than doubling of volume also indicates an increased level of excitement for this particular product launch.   Argus watched the traffic change minute to minute during the launch as excitement ebbed and waned for the different features being discussed on stage.  When we look at the level of retweets, it’s even more telling the differences between then and now.

Again, the level of retweet traffic was almost twice of the iPhone 4s launch.  At Argus Insights we believe this higher level of retweet actually indicates a great audience engagement with the iPhone 5 launch over a year ago.  We view retweets as an indicator of the general twitter audience engaging with the event.  Sure a lot of people are excited about the iPhone 5 and much of the traffic was from the press in the room but a significant amount of their messages were amplified through retweets.

We believe this indicates the iPhone 5 will be a bigger launch than the iPhone 4.  In fact, when you see how wide spread the location of the traffic is for the post launch of the iPhone 5, you realize how many people across the United States were tracking the launch in real time, sharing their hopes and hatreds of the new device.

The same view for the launch of the iPhone 4s shows traffic not as wide spread as for the iPhone 5.

So while the phone itself received a mixed reception, the sure volume shows that this will be a big launch for Apple and their competitors.

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About John Feland

I am the founder and CEO of Argus Insights, a leader in Experience Analytics. Argus was started in stealth mode in 2008 to answer the question, "How can Market Research be improved and help drive innovation instead of validation?" I was the Executive Director of the ME310 Global Design Innovation Course at Stanford University. The course has a forty year history of developing tomorrow’s innovation leaders. Formerly I was the Chief Technologist for SK Telecom America’s R&D Group. In this role I was responsible for understanding how the rapidly changing technology landscape would enable SK Telecom to craft new business opportunities in the Americas. My areas of responsibility ranged from NGN wireless technologies (LTE vs WiMaxx, etc), handheld experiences & the interface technologies that enable them (multitouch touchscreens, haptic feedback, smartphone operating systems), as well as evolving influences on the telecommunications market (cloud computing, femtocells, CDN’s, LBS, SNS, etc.) I also supported SKTA’s internal Business Development & Corporate Venture Capital organizations. Prior to my role at SKTA, I led Synaptics efforts for developing next generation capabilities for handheld devices from within the marketing organization. I was responsible for developing a comprehensive competitive landscape for the various handheld markets, with specific focus on the mobile ecosystem, driving the product & technology strategy, in partnership with the engineering organization, to architect & execute our roadmap of future capabilities. I was also the architect of the Onyx Concept Phone, the world’s first multitouch mobile experience. I worked with the top handset manufacturers on the creation of tomorrow’s handsets, ensuring the right marriage of technology & user experience takes place as we see an industry transformation take place around multitouch technologies.
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